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SanDisk Guru
Ed_P
Posts: 1,719
Registered: ‎07-23-2010
0

Re: Sandisk cruzer 16GB became read-only.

Newbie
focax
Posts: 12
Registered: ‎08-23-2012
0

Re: Sandisk cruzer 16GB became read-only.

This is a known hardware error and can't be fixed. Sandisk is aware of the issue, although there is no official recall for the product. This is an offical answer if you contact customer service:

 

"I understand that you are getting write protection error while accessing your Cruzer flash drive. The flash drive has detected a potential fault and has become write protected to prevent data loss. There is no method to fix this. You will need to backup your data and replace the flash drive.
Our team of developers is in combination with the OS developers looking into a solution to resolve this issue.
Please note that only a minor percentage of users are experiencing the write protection issue and these are the customers posting on the internet to find a solution."
 
SOLUTION 1: Return to where you bought and get a refund (as others usb drives might have the same issue)
SOLUTION 2: Contact Sandisk costumer service and get a refund, for the same reasons
Newbie
stevo
Posts: 2
Registered: ‎11-07-2012
0

Re: Sandisk cruzer 16GB became read-only.

I have exacly the same pro got it blem as you. I

 

I do not except that the " Oh you should have formatted it in NTFS when you first got it" not good enough in the UK such selling would contravene the sale of goods act as it is not as described or even merchantable quality.

 

This  is a forum that the manfacturers benefit from I do not wish to be rude to any members of the public , but why should you volunteer your time just because there to tight to emply a help desk.

 

 

so this is to SAndisk - Why does your product not work and why does it not tell you to format it in NTFS, or better still why do you not do it in the factory? These are not just used for computers Televisions, DVD player EC ETC and they will require Fat file system. I was a network Engineer for 10 years so please do not try and dazzle me with technical jargon or patronize me in any way..

 

Now again what is the solution to this problem ?

 

And this is to kind members of the public who volunteer on this group (I myself am a contributer on Yahoo anwers and W7 Forums)

 

Has any one found a solution to this yet. The only thing I havent tried is booting into gnome linux or similar or even dusting offa DOS disc I have a feeling that would't work either as didn't the command line . Lets hope the experts at Sandisk can come up with something as that is there main product.

Newbie
stevo
Posts: 2
Registered: ‎11-07-2012
0

Re: Sandisk cruzer 16GB became read-only.

this has happened to mine too. I was a network Engineer for 10 years this message is really to the management of Sandisc and not to the kind members of the public who help save them money by not employing Helpdesk staff.

 

SAYING IT SHOULD HAVE BEEN FORMATTED FIRST IN NTFS IS NOT ACCEPTABLE. These devices are used on DVDs etc so they must have  a fat file system if its sold in the uk in this condition it would contravene the sale of goods act. it should be formatted in the factory than.y

I think the RAM is faulty so when are you going to replace it? :manfrustrated:

 

And this is a message to the kind contributors who give up there time for these forums (i do yahoo and W7 Forums) thank you very much if you have a solution (other than putting it in the micorwave oven) could work ! let me know. Do you think the directors of Sandisc (i dont know/care the parent company) do the same I thought we agree.:smileyhappy:

SanDisk Guru
Ed_P
Posts: 1,719
Registered: ‎07-23-2010
0

Re: Sandisk cruzer 16GB became read-only.

"I do not except that the " Oh you should have formatted it in NTFS when you first got it""

 

I agree, but there's a lot of kids who think it's the thing to do.  1.  FAT32 is a more universal format for multiple machines.  2. FAT32 has less overhead then NTFS thus providing longer life for the USB device.  However, if you need to store files larger than 4GB, usually image backups and some movies, then NTFS is your only answer.

 

"This  is a forum that the manfacturers benefit from I do not wish to be rude to any members of the public , but why should you volunteer your time just because there to tight to emply a help desk."

 

Some of us are techs who like helping other people.  As a former network Engineer you should be able to relate to that.

 

"so this is to SAndisk - Why does your product not work"

 

As a former network Engineer you should know that s**t happens, and it's only possible to resolve if you know: what happened, how it happened, when it happened, where it happened, who was involved, etc.  And as you read these various reports that information is rarely provided.  All that is posted is "my device doesn't work".  And as a former network Engineer you know that the quickest way to resolve a problem machine is to replace it.

 

"why does it not tell you to format it in NTFS, or better still why do you not do it in the factory?"

 

See my narrative above.  And NTFS won't solve the problem.  Highly unlikely the problem is in the file system.

 

"what is the solution to this problem ?"

 

Replace the device.  Either from where you bought it or from SanDisk.

Ed
Newbie
snarkje
Posts: 1
Registered: ‎12-11-2012
0

re Re: Sandisk cruzer 16GB became read-only.

You are absolutly right here.

I just bought a new SanDisk 16GB and put some files on it. I got an error during copy because one of my files is > 4GB.

Sure I thought, it's FAT32, so reformat and copy again finding out that the filesystem is now READONLY!!

 

So copy a file > 4GB on a sandisk and it locks up the whole disk making it totally unusable.

 

THANKS SANDISK, CRAP!!!

 

 

Newbie
Susmit_Naha
Posts: 1
Registered: ‎01-03-2013
0

Re: Sandisk cruzer 16GB became read-only.

My pendrive of sandisk has become readonly so i want to know how to contact with the company?

SanDisk Guru
Ed_P
Posts: 1,719
Registered: ‎07-23-2010
0

Re: Sandisk cruzer 16GB became read-only.

Newbie
Eleiah
Posts: 2
Registered: ‎03-09-2014
0

Re: Sandisk cruzer 16GB became read-only.

SacanDisk has software on the Flash Drive that changes it to a Read Only if the Drive senses something is wrong with the Oerating System. I received a replacement ScanDisk Cruz 32 GB from ScanDisk. The first thing I did was reformat the ThunDrive to NTFS so I can save fiels larger than 4 GB as 1 file and delete the ScanDisk software that can create the Read Only.

Newbie
Eleiah
Posts: 2
Registered: ‎03-09-2014
0

Re: Sandisk cruzer 16GB became read-only.

Scandisk has software on the Flash Drive that changes it to a Read Only if the Drive senses something is wrong with the Operating System. I received a replacement Scandisk Cruz 32 GB from Scandisk. The first thing I did was reformat the Thumb Drive to NTFS so I can save files larger than 4 GB as 1 file and delete the Scandisk software that can create the Read Only.