04-02-2017 07:04 PM
Just bought a Cruzer Dial. I plugged it in but nothing happened.
Looked up the .pdf manual and discovered that Windows 10 is not among the OS supported by the unit. Windows 8 is the most recent one listed.
Is the flash drive worthless? Can I download drivers or something to make it compatible with my laptop?
After writing this post, I just tried to eject it and got a message that "Windows cannot stop the device." I am instructed not to remove it while its programs are still in use. But nothing is running on the device. WTH. I need to remove and replace it to work with another flash drive.
Thanks for any help.
Solved! Go to Solution.
04-03-2017 08:56 AM - edited 04-03-2017 09:14 AM
The Dial TTBOMK is a USB 2.0 drive and Windows 10 should have no problem reading it. However this link may help:
Be sure the drive is plugged in all the way. I have a drive that doesn't work in my new laptop until I push it all the way in. It works fine in other machines.
To be safe shutdown Windows then remove the drive. Remove it and try it in a diiferent pc. If it still doesn't work return it.
Important files = Backed up files