11-24-2017 02:56 PM
It looks like you either didn't understand my message or I wasn't clear enough - so for the sake of clarity and other people's sanity (!)...
In the end, the only thing that worked was deleting Secure Access v.2, downloading v.3 onto the Dial, leaving that ON the Dial but cutting the other files and pasting them onto my computer desktop...leaving only the v.3 on the Dial. I then double-clicked the v.3 .exe and hey presto...seconds later everything was working. I then pasted the files back onto the Dial from my computer desktop.
I'm guessing it doesn't matter whether or not the files were .dat files because it worked.
06-11-2018 12:29 PM
Thank you for that link address and the instructions. It worked like a charm. I'm so happy for people like you available online to help people like me!