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Newbie
Posts: 1
Registered: ‎11-14-2017

SanDisk Cruzer Glide 64GB Flash Drive - Wont Format

I just purchased a 64GB Cruzer GLide Flash Drive and when I tried to format the flashdrive. On the Format screen, the capacity is locked at 64 MB, and wont let me change it to the actual size. I tried to format it to this size anyways and I keep getting an error message telling me that it failed to format.

 

I have tried to format it on several computers, but it always has the same result.  Is there anything I can try? 

SanDisk 64 GB Flash Drive.PNG
SanDisk Guru
Posts: 4,237
Registered: ‎07-18-2007

Re: SanDisk Cruzer Glide 64GB Flash Drive - Wont Format

it will need to be replaced. contact sandisk support to check warranty status. 

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SanDisk Guru
Posts: 16,081
Registered: ‎04-17-2008

Re: SanDisk Cruzer Glide 64GB Flash Drive - Wont Format

Or, if you recently bought it, it might be quicker to return it to where you bought for a refund or exchange.

SanDisk Guru
Posts: 2,420
Registered: ‎07-23-2010

Re: SanDisk Cruzer Glide 64GB Flash Drive - Wont Format

If it's new it should already be factory formated, so why are you trying to format it?  Are you able to write to it?

Ed
Important files = Backed up files