11-29-2012 10:41 PM
Hi all :
I have this problem on and off.
It is ok this time and next time can be bad that the USB device cannot detect by Win 7 64bits. It is OK at Win Xp all the times.
I referred to previous posts for this problem and delete the VID_0781 by REG_EDIT, also try uninstall the Device at the Computer Hardware and re-install the Device. I also did the replacement of usbstor.inf at c:\windows\inf from other subfolder.
The result is intermittent that it is Ok for this time and not Ok at other times. It is really wasting a lot of time to try this and that and the result is intermittent.
Can anybody or Sandisk people come out a good and permanent solution for this problem?
Thanks and best regards,
Solved! Go to Solution.
11-30-2012 09:27 AM - edited 11-30-2012 12:04 PM
i have the same problem, up to about a week ago, everything were fine, now both my 4gb and 16bg sandisk Cruzer blade drives have stopped working, but they are fine at work XP. tried uninstalling, the only thing out norm were that windows asked for the drive to be allow access!, then work for a little while then stopped again.
have you had any success!! with sandisk etc.
11-30-2012 04:14 PM - edited 12-01-2012 06:14 AM
i purchased last month
in another SOs has no problem...
i use a utility to clean the regedit of unused usb devices called DriveCleanup
i unplug & apply this program, after reboot...
the pendrive only work one time, must respeat this, sucks...
maybe the problem is caused by a strain update of windows (WPD)??
in this case we need a firmware update, tried to get support too
please sandisk, fix it this horrible problem!
12-01-2012 10:38 AM
i have been using 2 and 4 GB SanDisk Cruzer USB Drives with my Windows 7 Enterprise Edition 64 bit installation without issue. I recently purchased a set of 3 16 GB Ultra USB Flash Drives and Windows reports "Device driver software was not successfully installed". I don't understand why SanDisk has not fixed this issue.
12-13-2012 05:22 PM
I would like to update this solution for this problem from Sandisk support.
This solution may be different from case to case but if you have installed Samsung KIES in your PC, then most likely this is the solution.
If you kill the KiesTrayAgent.exe, the Sandisk can be detected smoothly everytime you plug into my notebook.
thanks and best regard.
12-14-2012 08:02 AM
Apparently the Sony Play Memories app causes problems also.
Important files = Backed up files
12-28-2012 04:33 AM
yes, i can centificate: if closes kies agent, works in 64bit systems...
12-31-2012 03:11 AM
ANybody who has samsung kies program in computer and sandisk flashdisk... they donot work togather. in start menu of your windows (mine is w7 home) write "msconfig" and enter.
then a window will appear. there, you go to statup and uncheck everything about KIes. this is the startup programs to start automatically when win starts. it will as to resatr. do it.
then next time your sandisk will not be recognised. dont care. without touching sandisk, shut down computer and turn on again. every thing will be fine.
I read it smwhere and applied 4 myslef now everything works.
Kies? you have to start manually when you need.