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Newbie
Posts: 2
Registered: ‎11-29-2012
Accepted Solution

SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

Hi all :

 

I have this problem on and off.

 

It is ok this time and next time can be bad that the USB device cannot detect by Win 7 64bits. It is OK at Win Xp all the times.

 

I referred to previous posts for this problem and delete the VID_0781 by REG_EDIT, also try uninstall the Device at the Computer Hardware and re-install the Device. I also did the replacement of usbstor.inf at c:\windows\inf from other subfolder.

of c:\windows\. 

 

The result is intermittent that it is Ok for this time and not Ok at other times. It is really wasting a lot of time to try this and that and the result is intermittent.

 

Can anybody or Sandisk people come out a good and permanent solution for this problem?

 

Thanks and best regards,

 

tangsuan

Newbie
Posts: 2
Registered: ‎11-30-2012

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

[ Edited ]

Hi tangsuan,

 

i have the same problem, up to about a week ago, everything were fine, now both my 4gb and 16bg sandisk Cruzer blade drives have stopped working, but they are fine at work XP. tried uninstalling, the only thing out norm were that windows asked for the drive to be allow access!, then work for a little while then stopped again.

 

have you had any success!! with sandisk etc.

 

 

Regards

 

Tonym

 

 

 

Newbie
Posts: 2
Registered: ‎11-30-2012

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

hi tried to get some support from sandisk, got nowwhere. I think best not buy these drives, there rubush....

Newbie
Posts: 2
Registered: ‎11-30-2012

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

[ Edited ]

i purchased last month
same problem in Win7 sp1 x64,

in another SOs has no problem...

i use a utility to clean the regedit of unused usb devices called DriveCleanup

i unplug & apply this program, after reboot...

the pendrive only work one time, must respeat this, sucks...

 

maybe the problem is caused by a strain update of windows (WPD)??

in this case we need a firmware update, tried to get support too

 

please sandisk, fix it this horrible problem!

 

thanks, modma

Newbie
Posts: 1
Registered: ‎12-01-2012

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

i have been using 2 and 4 GB SanDisk Cruzer USB Drives with my Windows 7 Enterprise Edition 64 bit installation without issue.  I recently purchased a set of 3 16 GB Ultra USB Flash Drives and Windows reports "Device driver software was not successfully installed".  I don't understand why SanDisk has not fixed this issue.

Newbie
Posts: 2
Registered: ‎11-29-2012

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

Hi all:

 

I would like to update this solution for this problem from Sandisk support.

 

This solution may be different from case to case but if you have installed Samsung KIES in your PC, then most likely this is the solution.

 

If you kill the KiesTrayAgent.exe, the Sandisk can be detected smoothly everytime you plug into my notebook.

thanks and best regard.

SanDisk Guru
Posts: 2,423
Registered: ‎07-23-2010

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

Apparently the Sony Play Memories app causes problems also.

 

http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/Windows-7-Explorer-not-showing-drive-while...

Ed
Important files = Backed up files
Newbie
Posts: 2
Registered: ‎11-30-2012

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits


tangsuan wrote:

Hi all:

 

I would like to update this solution for this problem from Sandisk support.

 

This solution may be different from case to case but if you have installed Samsung KIES in your PC, then most likely this is the solution.

 

If you kill the KiesTrayAgent.exe, the Sandisk can be detected smoothly everytime you plug into my notebook.

thanks and best regard.


yes, i can centificate: if closes kies agent, works in 64bit systems...

SanDisk Guru
Posts: 2,423
Registered: ‎07-23-2010

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

With the Cruzer plugged in and working what happens when you restart Kies?

Ed
Important files = Backed up files
Newbie
Posts: 6
Registered: ‎12-31-2012

Re: SanDisk Cruzer Blade USB Device cannot detect properly by Win 7 64bits

ANybody who has samsung kies program in computer and sandisk flashdisk... they donot work togather. in start menu of your windows (mine is w7 home) write "msconfig" and enter.

 

then a window will appear. there, you go to statup and uncheck everything about KIes. this is the startup programs to start automatically when win starts. it will as to resatr. do it.

 

then next time your sandisk will not be recognised. dont care. without touching sandisk, shut down computer and turn on again. every thing will be fine.

 

I read it smwhere and applied 4 myslef now everything works.

 

Kies? you have to start manually when you need.