08-11-2012 07:23 PM
Well, you can do nothing or you can continue to complain but I can assure you neither will solve your problem. The options TapeWorm gave are the only two options that work.
08-11-2012 09:18 PM
Only two options that work? That's sad. Either 1.return it, or 2. talk to customer service, who'll, in the end, tell you to return it. Great options.
Sandisk needs to figure this problem out. My mother ordered a sandisk camera sd card usb stick, only to have it stop working after 2 uses.
08-12-2012 06:40 AM
Sorry, two different types of "returns". One means "return" it to where you bought it, the other means contact SanDisk who will have you "return" it to them.
As with most problems if they are easy to reproduce they are easy to determine a fix. This write protect problem is not reproducable. Many people experience it, on different machines and different OSs and different uses but not everybody and not all the time. It could be static electricity, low power voltage from the power supply, heat, bent wires, broken wires, dust. Anything. hard to fix if you don't know what to fix.
08-12-2012 09:18 AM - edited 08-12-2012 09:20 AM
If it is indeed a SanDisk problem, a bad batch of drives, something inherently wrong in the drives themselves, etc. and no one has figured out how to "fix" it, what other choice is there?
The best way to make sure SanDisk is aware of the problem and hopefully do something about it is to return the item. They, like all other manufacturers of products, monitor their returns closely. When those returns exceed a certain percentage of sales, they wake up and say. "Hey, we've got a problem here; we need to do something about it!"
Voicing one's dissatisfaction on this forum makes one feel good, but corporations tend to listen to their "figures" more than individuals. If they're hit with X amount of returned drives from various dealers and retailers around the world, they're going to pay more attention to that than whatever a few people could say here.
08-12-2012 10:48 AM
There sure seems to be enough individuals 'complaning' about their faulty product with the same problem, on this very forum, to warrant some kind of inspection or notice.
08-23-2012 04:02 AM
This is a known hardware error and can't be fixed. Sandisk is aware of the issue, although there is no official recall for the product. This is an offical answer if you contact customer service:
"I understand that you are getting write protection error while accessing your Cruzer flash drive. The flash drive has detected a potential fault and has become write protected to prevent data loss. There is no method to fix this. You will need to backup your data and replace the flash drive.
Our team of developers is in combination with the OS developers looking into a solution to resolve this issue.
Please note that only a minor percentage of users are experiencing the write protection issue and these are the customers posting on the internet to find a solution."
SOLUTION 1: Return to where you bought and get a refund (as others usb drives might have the same issue)
SOLUTION 2: Contact Sandisk costumer service and get a refund, for the same reasons
08-28-2012 04:27 AM
I am facing this problem with my SanDisk Cruzer Slice 16 GB. It says 'This disk is write-protected'. I cannot format it also. I have Windows 7. Someone please help me.
09-02-2012 06:46 AM
Customer service told me that my drive detected a "potential fault", which is impossible in this case, and automatically turn on write protection. I was also told that the only way to correct this is to backup my data and BUY ANOTHER FLASH DRIVE!
Jobs would have said "this sucks hard".
They should write a warning on the packaging that this drive tries to think for you and has a limited life expectancy.
So I'll go buy another one. But from another brand.
09-02-2012 03:03 PM - edited 09-02-2012 03:03 PM
"Customer service told me that my drive detected a "potential fault", which is impossible in this case, and automatically turn on write protection."
You would prefer that the response to the fault be to wipe the drive so that you could still use it?
And why do you think the fault was impossible? If you plugged into a pc the fault was possible: low voltage, power surge, virus, etc all possible.
"So I'll go buy another one. But from another brand."
I hope their return policy is as generous as SanDisk's for you. ;-)