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Newbie
Posts: 1
Registered: ‎09-01-2016

Please help me fix my corrupted Flash Drive. Tried almost everything i could find online.

I have  a "SanDisk 32GB Ultra Dual USB OTG Flash Drive". It suddenly stopped working when my laptop wasn't responding due to some errors and I removed the flash drive without "safely removal". I don't need to keep what's inside it. I just don't want to throw it because I just purchased it weeks ago.

 

I can detect the drive on File Explorer and Device Manager BUT I can't open it nor right click on it or access its properties. Thus, I can't format it. If I try to right click on it, Windows hangs and stops responding. Once I remove the drive, everything starts working again.

 

I also tried repairing or formatting through cmd but it also didn't work. chkdsk, diskpart, and all others doesn't load or work. 

 

I also tried opening disk management. It also doesn't load with the drive inserted. 

 

I have a 64-bit Windows 10 HP Probook 4540s Laptop.

 

Please if you can suggest other solutions. I would really appreciate it.

 

 

 

SanDisk Senior User
Posts: 147
Registered: ‎10-25-2013

Re: Please help me fix my corrupted Flash Drive. Tried almost everything i could find online.

Hello, 

 

in that case the drive seems to be defective and needs to be replaced

 

here you can find the link to request a replacement for it:

http://kb.sandisk.com/app/rmaform/session/L3RpbWUvMTQ3Mjc5NTg0My9zaWQvRmRVTmxCWm0%3D

Newbie
Posts: 1
Registered: ‎11-11-2017

Re: Please help me fix my corrupted Flash Drive. Tried almost everything i could find online.

I have the same situation. Really really the same. 😣
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SanDisk Guru
Posts: 2,404
Registered: ‎07-23-2010

Re: Please help me fix my corrupted Flash Drive. Tried almost everything i could find online.

If your situation is the same you have two options:

 

Return it to where you bought it.

Return it to SanDisk using the link posted above your posting. 

Ed
Important files = Backed up files