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dgm2
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dgm2
Posts: 2
Registered: ‎11-01-2013
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New Sandisk Cruzer 32Gb shows as 64Mb drive

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‎11-01-2013 06:19 AM

I see many people have reported similar issues.... this 32Gb Cruzer arrived today from Hong Kong  and shows as a single 64Mb drive.

 

I've tried formatting - it only sees 64Mb

Tried diskpart to extend the partition - no free space.

Tried to delete the primary partition - no partition to delete......

 

Any suggestions?

Can I take this somewhere in the UK for a replacement?

 

Any advice welcom,
Cheers,
D

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SanDisk Guru
Ed_P
Posts: 1,543
Registered: ‎07-23-2010
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Re: New Sandisk Cruzer 32Gb shows as 64Mb drive

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‎11-01-2013 09:42 PM

"this 32Gb Cruzer arrived today from Hong Kong  and shows as a single 64Mb drive."

 

It sounds defective.

 

"Any suggestions?"

 

Return it to the seller.  Ask for a replacement or your money back.

 

"Can I take this somewhere in the UK for a replacement?"

 

I don't know.  Check the RMA link as see what it suggests.

 

http://kb.sandisk.com/app/answers/detail/a_id/5232/~/return-material-authorization-(rma)-process

 

Ed
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dgm2
Newbie
dgm2
Posts: 2
Registered: ‎11-01-2013
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Re: New Sandisk Cruzer 32Gb shows as 64Mb drive

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‎11-04-2013 03:48 AM

Cheers Ed, returning to seller. Fingers crossed :smileyhappy:

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