10-22-2017 11:50 PM
Does the disclaimer give a free hand to reduce the actual user storage? How much lesser? Please can your be absolute if you can be or specify the percentage. This is diverting from the point where you are denying comparison with not any competitive products user storage but Sandisk’s own storage. You may want to double check the problem specified here.
11-07-2017 04:42 PM
I believe most customers do not really care for the missing 4-5% of the "less user storage" (again, I am not talking to the space "lost" due to binary conversion!...which is not actually lost, as we all know). But it means 4-5% more profit for SanDisk. Is the space really needed for optimizations? How come other manufacturers don't face these problems and sell what's advertized?
And, while you can return the product, some countries (especially European, don't know about the rest) actually hold you accountable to your advertizing. I.e., if you agree to sell a 64 GB stick, and you fail to deliver this, you are not only obliged to take back the "faulty" product, but you (as a seller, not manufacturer) might be asked to pay compensation to the customer if he/she has to buy a comparable product of a more expensive competitor. However, as it goes, nobody is gonna open a court case because of a few euros. Though, maybe a competitor (hopefully) might like to sue for unfair competition due to false advertisement.
12-17-2017 12:20 AM
So far Sandisk has not offered me any compensation or replacement.
I was informed to obtain replacement from the Online portal Flipkart. I got a replacement with a slightly bumped up capacity but no where close to 64 GB. The 57.2 now is some 57.8. So I am still missing a whopping 6.4 GB which Sandisk is adding to their profits?
For the sake of records, now after exact 2 months of opening a support case and forum query I am in possesion of a Non-Sandisk 64 GB which is quite near to true capacity. In all fairness Sandisk should recall any such faulty products in the market and provide replacement without any questioning to everyone.