Posts: 1
Registered: ‎05-14-2017

Login password

New user, Cruzer 128.   When I attempt to log in, I enter my registration password, but it isn't accepted.  "Failure reading the filesystems file."  I haven't been asked to create any other password, and there is no opportunity to do so in the login window.   Would appreciate guidance.



SanDisk Guru
Posts: 2,404
Registered: ‎07-23-2010

Re: Login password

Can you try the drive in a different USB port or a different pc?

Important files = Backed up files
Posts: 14
Registered: ‎04-06-2017

Re: Login password

if the drive is telling you the password is incorrect and you are sure you are entering the correct password then the drive has failed