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Newbie
Posts: 2
Registered: ‎12-06-2017
Accepted Solution

LG Smart TV does not detect new Sandisk Cruzer Glide 64 GB

As per title

 

I have already formatted the key (which i bought today) to NTFS and it won't automatically show on my LG menu when i insert it.

 

PC Windows 10 detects it just fine. The LG TV software is up to date. I have already tried rebooting the tv and trying different ports.

 

I have a few other NTFS Sandisk pendrives (Cruzer Edge 32 GB) that always worked with zero problems.

 

I cannot use FAT32 because some of the files are too large.

 

Please advise.

 

As always, i deleted the Sandisk security folders because i don't care about those before formatting. However, the deletion process hung up at about half completion for a few seconds, which is unusual. 

Could it be that the pendrive is now treating any of the files i put on it as secure content?

SanDisk Guru
Posts: 2,424
Registered: ‎07-23-2010

Re: LG Smart TV does not detect new Sandisk Cruzer Glide 64 GB

[ Edited ]

hmmmm

 

According to this LG link the TV does indeed support NTFS format drives. http://www.lg.com/hk_en/support/product-help/CT20136005-1436499459857-connecting-external-devices

 

But it also says: 

 

"It is recommended that you use a USB Flash Drive of 32 GB or less or a USB HDD of 2 TB or less."

 

and

 

"It is recommended that you use a USB hub or hard disk drive with a power supply.

(If the power supplied is not sufficient,  the USB storage device may not be detected properly.) "

 

For more information try this link http://bfy.tw/FQy1

Ed
Important files = Backed up files
Newbie
Posts: 7
Registered: ‎12-04-2017

Re: LG Smart TV does not detect new Sandisk Cruzer Glide 64 GB

Try formatting it as exFAT.

Highlighted
Newbie
Posts: 2
Registered: ‎12-06-2017

Re: LG Smart TV does not detect new Sandisk Cruzer Glide 64 GB

[ Edited ]

Yeah, i actually solved it by trying exFAT shortly after posting yesterday.

 

 

Thanks anyway for your replies.