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Newbie
Posts: 1
Registered: ‎04-08-2017

Importing photos from SanDisk Ultra Flair USB 3.0 Flash Drive to Mac Photos App

[ Edited ]

Hi All,

 

I just bought the 64GB version of the abovementioned drive. I've saved some photos into the Vault in the flash drive to transfer to my MacBook. My problem now is when I go to the Photos app to import the photos in my MacBook, the Vault appears "greyed out" and I can't access the files. How do I access the Vault so that I can import the photos ?  Please help me.

 

 correction: It's the SanDiskSecureAccessV3_mac icon that is "greyed out" and inaccessible.

 

 

 

 

Thanks in advance,

Mike

SanDisk Guru
Posts: 2,404
Registered: ‎07-23-2010

Re: Importing photos from SanDisk Ultra Flair USB 3.0 Flash Drive to Mac Photos App

Do you have the Mac version of SecureAccess installed?  The Windows version doesn't work on a Mac and visa versa.

 

Ed
Important files = Backed up files