04-08-2017 07:19 AM - edited 04-08-2017 07:23 AM
I just bought the 64GB version of the abovementioned drive. I've saved some photos into the Vault in the flash drive to transfer to my MacBook. My problem now is when I go to the Photos app to import the photos in my MacBook, the Vault appears "greyed out" and I can't access the files. How do I access the Vault so that I can import the photos ? Please help me.
correction: It's the SanDiskSecureAccessV3_mac icon that is "greyed out" and inaccessible.
Thanks in advance,
04-10-2017 08:31 AM
Do you have the Mac version of SecureAccess installed? The Windows version doesn't work on a Mac and visa versa.
Important files = Backed up files