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Newbie
Posts: 2
Registered: ‎05-01-2017

Forgot password

I have problem in pendrive. I have saved some files in vault. I have forgotten my password. With the help of hint I can't remember it. How do I open?
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SanDisk Guru
Posts: 4,161
Registered: ‎07-18-2007

Re: Forgot password

if you forgot the password and the hint does not help you will not be able to get the files. There is no backdoor. you will need the password to access the files. 

 

you can delete the vault and set up the password again but the old files will be gone and not recoverable.