Dual USB Drive 16GB not recogonized by Windows Phone Lumia 625

Hello All,

I purchased Sandisk Dual USB Drive 16GB for transferring data from mobile to usb drive. But it seems that Windows phone (OS 8.1) doesn’t support it.

Do I need to update the OS Version?

Please let me know your valuable inputs.

Best regards,

-Sridhar

:smiley:   Sridhar_cn,

Dear member of SanDisk Community, welcome.

 

Please, see if it helps, the following link: http://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/Dual-USB-Drive-not-working-with-my-Samsung-Infuse-4G/td-p/332569

Luck.

Regards, Alfred.                                                          (Google translated)

sridhar-cn , according to this SanDisk Support page your phone doesn’t appear to be supported for this drive.

http://kb.sandisk.com/app/detect

Since flash drives nowadays don’t have a driver installer, it relies on Windows preloaded drivers. I’d say after running a full Windows update, there’s a 95% chance that your flash drive will work here.

" I’d say after running a full Windows update, there’s a 95% chance that your flash drive will work here. "

I don’t think a Windows Phone has the same update capabilities as a Windows PC.