Devices Not Recognised - Win7

:smiley:   Hi Murdoc187

 

Dear member of SanDisk Community, welcome.

Well, I think that the problem, not is of the two UFD, but if of some corrupt line, in the registry/USB of the PC.
Please, then we will use, two small portable applications (free), are third party tools, very simple to use:

- CCleaner 4.10                           http://filecloud.io/y4wq9ivg
- USB Scrub Cleans 1.00          http://filecloud.io/th9fkdzp

Then, analyze the following:

- In the _ Control Panel /Administrative Tools/Event Viewer:_ see if there is information on this item.
- See also, in the _ Task Manager ,_ the processes which are running, and see what are the necessary and what to delete.
- In the _ Control Panel /Administrative Tools/Computer Management/Device Management Tools:_ see if a USB icon is crossed out with red, or there is a yellow question mark, etc.

See, also, for a teaching with images, the links:

http://kb.sandisk.com/app/answers/detail/a_id/10/session/L3RpbWUvMTM5Nzg0OTAwNC9zaWQvTnc3SVk2U2w%3D
http://kb.sandisk.com/app/answers/detail/a_id/8482

 

Luck, and then you tell us, what happened, please.

Regards, Alfred.