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Newbie
Posts: 1
Registered: ‎01-13-2013

Re: Cruzer Fit 32GB not working on Windows 7

hi all

 

had the same exact problem - disabled kies for my Samsung phone - and everything works fine now !

 

Hooray !

 

E

Newbie
Posts: 2
Registered: ‎03-29-2013

Re: Cruzer Fit 32GB not working on Windows 7

I have an iPhone, but none of this kies or HTC stuff.  Anyone find a solution for this?  I bought the USB drive on amazon, figured it was defective because it wasn't really working well on any of my computers (it will load up fine, and I can open up the folder, but as soon as I try to copy files to it, it disappears and the file transfer freezes up.  What the hell is wrong with this thing?  I returned it and Amazon sent me a new one... same exact problem.

 

Since this is a SanDisk forum, can any of you SanDicks actually help us out and find a solution to the problem that makes your drives completely useless??

 

Ill just complain give it all 0 reviews on any site I can find and buy another brand.

 

I have a few sandisk drives that are much smaller from years back, and they all work fine on all my computers.  Could this be related to it being a large drive? (32GB)  I am running windows 7 by the way

SanDisk Guru
Posts: 16,060
Registered: ‎04-17-2008

Re: Cruzer Fit 32GB not working on Windows 7


PezzLTJ wrote:

Since this is a SanDisk forum, can any of you SanDicks actually help us out and find a solution to the problem that makes your drives completely useless??

 



 

Throwing compliments like that around, probably not.

SanDisk Guru
Posts: 2,380
Registered: ‎07-23-2010

Re: Cruzer Fit 32GB not working on Windows 7

" I returned it and Amazon sent me a new one... same exact problem."

 

Sounds like a problem with your pc or you not knowing how to use it.  Have you checked the system's Event Logs?  Antivirus logs?  Firewall logs?  UAC controls?

Ed
Important files = Backed up files
Newbie
Posts: 1
Registered: ‎04-24-2013

Re: Cruzer Fit 32GB not working on Windows 7

OMG This saved my sanity. Thank you so much. As soon as I stopped the HTC Service BOOM my 32GB Cruzer showed up.

Newbie
Posts: 1
Registered: ‎05-04-2013

Re: Cruzer Fit 32GB not working on Windows 7

Yes, I have had the same problem. After Kies was killed SanDisk Cruser Fit 16 works properly on Win7.

Newbie
Posts: 1
Registered: ‎05-08-2013

Re: Cruzer Fit 32GB not working on Windows 7

I also saw this problem with the VMware USB Arbitration Service and VMware View USB Control services started.  Stopping them solved the issue.

 

Eric

ZiN
Newbie
Posts: 1
Registered: ‎03-16-2014

Re: Cruzer Fit 32GB not working on Windows 7

[ Edited ]

Scoot78 wrote:

Hi all,

 

Just registered to share some importand info! My Cruzer fit 32GB didn't show on my windows 7 x64 system anymore when I formatted. Have been poking around my running services and discovered the problem: HTCMonitorSevice, it gets installed with HTCSync to detect your HTC phone and runs in the background. The drive showed up after stopping the service. Hope this helps!



Thanks Scoot78, that was the exact problem I had., now it's fixed woot Smiley Happy
I've been using my HTC phone for wireless access for a while now, it usually worked fine with my cruzer fits. Although today I plugged one in, the wrong one (working still), I safely removed it and put in another on into the same usb slot and it failed. It would take ages to be recognised as a usb drive but would then show as 0 bytes and not accessible by windows or formatable.
After that all my Cruzer fits failed on my Win7 machine. Other usb drives working fine but the cruzer fits didn't work in any usb ports and I had a few on different controllers. All the sticks worked on other machines and I've yet to have a Sandisk USB stick fail on me, so I always recommend them. I knew it must of been a software issue.
I tried everything suggested, replugged, power drained pc, reinstalled drivers, deleted registry keys (a big pain had to use pstools to be able to remove some) but nothing worked.
Thanks again for your suggestion. If anyone else is out of ideas look for a services that might all of a sudden be conflicting. I wish I knew how to get them to play nicely but I wasn't using the synch option anyway.
Newbie
Posts: 1
Registered: ‎12-21-2014

Re: Cruzer Fit 32GB not working on Windows 7

None of this works for me.  I do not have a Samsung or HTC phone.  Kies agent process is not installed.  I also do not have Sony Play Memories.  My Sandisk Cruzer 32GB has worked previously.  When I stick it in ANY computer, it is recotnized momentarily.  Sometimes long enough to actually open up the drive and see the contest I have on it.  But then it disappears

 

Device Manager sees it.  When I unplug it, it is removed from Device Manager.  I've tried uninstalling it, rebooting and then sticking it back in.  It goes through the process of installing the driver.  The drive is recognized again briefly but then disappears.

 

I can see it in Disk Management however, I am not able to assign a Drive letter or format as it states it cannot find it.

 

Any other solutions?

SanDisk Guru
Posts: 2,380
Registered: ‎07-23-2010

Re: Cruzer Fit 32GB not working on Windows 7

Something isn't right if it use to work and now fails.  If it fails in multiple pcs I recommend contacting SanDisk to see if it's under warantee and can be returned.

Ed
Important files = Backed up files