04-21-2017 06:40 AM
I have just completed a major transfer of files using my Cruzer Sandisk 8GB flash drive. Having deleted all the transferred documents, photos and video folders from it, it is still showing pretty well full when I check it in "storage" on more than one computer, and very little available space. the deleted items have definitely gone and cannot be found, but it still registers that the device is nearly full. What can/should I do?
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04-21-2017 08:18 AM - edited 04-21-2017 08:20 AM
Are you using a Mac or PC? If using a Mac, you must empty your Trash before disconnecting the drive or the files won't be deleted, only the reference to them making it appear they have gone but aren't.
If using a PC, I don't know why the space is still showing used, but you can format the drive which will delete everything.
04-24-2017 10:36 AM
I use both, and it shows the same on both: however, I think I did the delete while on Mac, so I'll try what you suggest and let you know! Thanks.
04-27-2017 05:14 PM
So I have now permanently deleted everything in both Recycle (Trash) bins. But it still shows that I have nearly 7GB of videos, which can't however be foind. You suggest re-formatting the device, but how do I do that? There is nothing on it that I'd regret losing!
04-28-2017 08:01 AM
Did you do this while the drive was connected?
Best to do it on a Windows machine. In File Explorer, you can right-click on the drive and select Format...
It should come up as FAT32 as the formatting option by default. If not, change to it, and un-check Quick Format.
05-01-2017 01:50 PM
Thanks: I did it via Windows as per Tapeworm's advice, and have since checked the device on Mac: now showing empty, as it should. But thanks to both of you.