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Newbie
Posts: 6
Registered: ‎10-09-2015
Accepted Solution

8gb Cruzer only partly plays WMV file

Hi, when I open a WMV file from the vault, the computer only plays 20 secs of a 5 min WMV video, any suggestions?

SanDisk Guru
Posts: 2,423
Registered: ‎07-23-2010

Re: 8gb Cruzer only partly plays WMV file

Copy the file to a location outside the vault then play it.

Ed
Important files = Backed up files
Newbie
Posts: 6
Registered: ‎10-09-2015

Re: 8gb Cruzer only partly plays WMV file

Hi Ed, thanks for the interest but I tried that and it still only plays 20 secs

SanDisk Guru
Posts: 4,238
Registered: ‎07-18-2007

Re: 8gb Cruzer only partly plays WMV file

if it is outside the vault and the issue still occurs the problem could be with the file not the drive. Copy the file to the computer and try to play from there. if you have the same issue the file has some problem. 

Newbie
Posts: 6
Registered: ‎10-09-2015

Re: 8gb Cruzer only partly plays WMV file

Drlucky,

back to thjis old chest nut the WMV file only plays a few secs of the video but there are 8 similar WMV files in the vault and all do the same just paly for a max 14 secs then fail. These files used to play no problem  from the same USB drive but suddenly this happened. I tried to copy the files out to another drive but still the same result, how could this have happened?

SanDisk Guru
Posts: 4,238
Registered: ‎07-18-2007

Re: 8gb Cruzer only partly plays WMV file

if you have copied the files outside of the vault and the same issue occurs then it seems the files are corrupted. data corruption can happen for many different reasons without knowing what exactly occurred before it happened it would be difficult to tell you why. 

Highlighted
Newbie
Posts: 6
Registered: ‎10-09-2015

Re: 8gb Cruzer only partly plays WMV file

ok thanks for the interest

Newbie
Posts: 4
Registered: ‎02-26-2014

Re: 8gb Cruzer only partly plays WMV file

I got the same problem.  I believe this is something to do with software.  My video file supposed to play 15 minutes long but when stored in this flaskdrive, it plays around 18 seconds.  I wondered if any tech guy from Sandisk had any input to this problem.

Newbie
Posts: 4
Registered: ‎02-26-2014

Re: 8gb Cruzer only partly plays WMV file

It is the same problem with me.

SanDisk Guru
Posts: 2,423
Registered: ‎07-23-2010

Re: 8gb Cruzer only partly plays WMV file

To play a WMV file it must be removed from the vault before playing.  No players can read vault files.

Ed
Important files = Backed up files