Hello, This is my first post to this messageboard and have been following it for a couple days. As you can guess, I am here because of my recent upgrade to win 10 and it’s effect to my beloved readycache ssd. Although I do not offer a solution today, I only wanted to voice my concern to Sandisk so they are aware of the MANY people in this mess. All of these people, along with myself, are patiently waiting for a solution to this problem. Your timely response will be very well received. Thank You… Mr_Potatohead.
I was able to get ExpressCache running on a fresh install of Windows 10. I did get an error when trying to install that the ReadyCache SSD was not detected. I rebooted the machine and then tried installing again and the install finished as expected.
Rebooted and ssd shows as unallocated. Still getting the same error.
(Also ssd is probably not broken as it can be formatted and drive shows up as normal. Checked for errors. Accessible and functioning. Then deleted volume to get unallocated status.)
Agreed if the SSD can be formatted and is seen by normal windows tools then the SSD is not likely the problem. Is this a full fresh install of Windows 10?
My cache is down too after Win10, so i also installed PrimoCache and it almost works fine, my pc now can boot in 35 sec. insted og 2½min. but only if its a reboot ! - when i start on cold it still takes 2½ min. to boot so i seems like its not using my cache when it starts cold, do you have the same problem ?
the issue was described pretty well by slotmonsta. It does not sound to me like support is running or hiding or telling management there is no problem. slotmonsta stated the issue was escalated to the highest level and the issue occurs during Win 10 upgrade only due to components being removed by Windows. slotmonsta also clearly stated they expect a fix to be released by the end of the month so not sure why you think sandisk support is trying to hide the issue. that simply does not make any sense.
We are distrusting the support process because there seem to be a significant disparaty between what we are told and how things get solved. On top of that we are repeatedly seeing lousy actions taken by sandisk - its become an expected trend. Everyday you have new people signing up just to push the issue forward hoping to see a solution. That’s why we criticize the process.
You don’t seem to appreciate sandisk support being criticized. Since when criticism is a problem. Why would it be a problem. Its the customer’s voice that get things moving forward. We have seen that before here. This is what happens with lack of quality supervision. You have lost sight of the context, buddy.
Its for your own good. The criticism is for your own good. Its like medication to build better sense so that in the future we customers can sit back chill out and watch these issues get solved in a reasonable manner without us having to get involved.
I managed to “fix” ReadyCache after Windows 10 update by following steps.
I am not quite sure it works as it should and the driver is loaded as soon as it should for best performance
I did tried and failed to uninstall it couple times before checking the form and old windows files
Copy content of “c:\Windows.old\Program Files\Condusiv Technologies” to “c:\Program Files\Condusiv Technologies” which was emptied during the Windows 10 update
Uninstall ExpressCacheApp
This uninstalled the ExpressCache driver also, At least it was removed in my case. I did tried to uninstall both both before copying the stored data so I can’t be 100% sure it works
Reboot
Install ExpressCache 1.3.2 again
couple reboots and it looks like ExpressCache is workig again.
RedCache, I though trying would not hurt too much. If everything goes wrong then I just lobotomize the whole computer and reinstall Windows from scratch (which I should do quite soon anyway).
And according to your and MrL experience this doesn’t seen to be a patent solution for all. I just wasn’t patient enough to wait for official solution.