04-10-2013 12:57 AM - edited 04-10-2013 12:57 AM
I have a big issue with my sandisk ultra60gb - SDSSDH-060G-G25 -
Long story short, the disk boots fine, but after a time, totally disappears from the system. Even a soft reset does not make it appear again - i have to perform a cold reset.
The time when the device is powered on without failure is shorter and shorter (it took me time to figure if it was a mobo problem, a firmware one, a disk one...). One month ago, when i first experienced this problem, it was sporadic, now, it occurs after 5/10minutes max.
I tested my SSD on 4 different computers, and the behaviour is identical, although i don't boot on 3 computers. I'll contact the hardware support for the warranty.
I have 3 questions related to this:
- is it a known problem ?
- i can update my SSD firmware. mine is 362A13F0, newest is 365A13F0. But does it worth the try ? Can it correct my trouble ? If my SSD disappears when i'll be upgrading firmware, will i void my warranty
- any tips for imaging my SSD ? I see a script-based file copy on theses forums
Last, it seems i'm not the only one. Problems similar are found here http://forums.sandisk.com/t5/SanDisk-Ultra-SSD-Legacy/BSOD-Error-after-firmware-upgrade-0x000000f4/t... or http://forums.sandisk.com/t5/SanDisk-Ultra-SSD-Legacy/SSD-bad/td-p/270283
Can SanDisk confirm it is a know problem ?
Thank you !
04-10-2013 08:14 AM
Thank you drLucky.
So i tryed to update the firmware, but it is not working (it refuses to start the update).
I also tryed a low level format and disk disappeared after 19% done (roughly 3/4 minutes).
Actually emailing SanDisk support