My package got there last week (tuesday 3/13). I waited until Monday to contact them. They never updated the RMA status page after my initial RMA. It still does not show received as of 03/22/12.
Howver, when I emailed Monday morning…they emailed me back within an hour or 2 and said they did received it…and they would be mailing me a replacement and “FREE” upgrade to an Extreme for my troubles. This was very nice of them…I read up on the Extreme and it uses a different Sandforce controller, updated…I believe this will fix our Sleep/Hibernate …dead issue.
So overall, I am happy…I got the Extreme SSD on 3/21/12. So the total time from shipping was 16 days, only because I waited 2-4 days because I was too busy to mail it off. It should only take anyone in a hurry around 10-14 days for a turnaround.
I will load an OS up on the extreme SSD, report back…and if anything fails…You will see my post back here.
Take Care,
~HaO