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Welcome to SanDisk's Sansa Community :
Devices :
Sansa m200 series :
Sansa m240 MTP Device install problem!!!
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Sansa m240 MTP Device install problem!!!
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Yamil
Newbie
Posts: 3
Registered: 09-11-2007
Message 1 of 10
Viewed 32,372 times
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Hello Forum!!
I have a Sansa m240 and I can´t use it in MTP Mode. Everytime I plugged in the player, the PC recognize it as an MTP Device but the installation process stops before it finished and tells me "The device may not work properly". In other words, the installation process never complete, and the MTP Device is never fully installed. Of course WMP11 doesn´t recognize the device, so I can´t do much. It works perfectly in MSC mode. I have WinXP SP2 with WMP11, the wmp11 came with the OS, so I never had wmp10 installed, just in case it has something to do with the MTP.
What I can do?? |
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09-11-2007 07:55 AM
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Re: Sansa m240 MTP Device install problem!!!
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Enigma
Sansa Guru
Posts: 2111
Registered: 07-28-2007
Message 2 of 10
Viewed 32,367 times
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not to be a stick in the mud, but unless you plan on using subscription services or playlist, you dont really need MTP.
Something worth a shot is to add the device manually through control panel. You can select add hardware and follow the on screen instructions.
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09-11-2007 08:23 AM
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Re: Sansa m240 MTP Device install problem!!!
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Yamil
Newbie
Posts: 3
Registered: 09-11-2007
Message 3 of 10
Viewed 32,362 times
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Yes, I know what you mean, but I would like to create playlist, for instance. I tried to install the device manually, from Device Manager, from Control Panel, I have tried a lot of things!!, but none worked for me!!! Help pleaseee!!!
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09-11-2007 08:30 AM
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Re: Sansa m240 MTP Device install problem!!!
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Yamil
Newbie
Posts: 3
Registered: 09-11-2007
Message 6 of 10
Viewed 32,118 times
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Thanks tomjr but I have tried this already, and when I installed the Microsoft_User-Mode_Driver_Framework_Install-v.1.0-WinXP.exe the installation program said it can´t continue ´cause "An equivalent or newer version of UMDF is already installed on this system" and keep having the same problems with my MTP Device. Somehow I managed to get the device installed, and now I have an MTP Device in my Device Manager, but Windows Media Player or any other software, not recognize the player, they say "connect the player". Now when I look in the Driver Details in the Device Manager only the wpdusb.sys is loaded and the service "Windows Driver Foundation - User-mode Driver Framework" can´t start, I received the following error message "Could not start the Windows Driver Foundation - User-mode Driver Framework service on Local Computer. Error 1053: The service did not respond to the start or control request in a timely fashion". What I can do?, I know I need this service started to load the wudfrd.sys, which is needed for the device to working properly, any ideas pleaseeeeeeeee??
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09-18-2007 02:31 PM
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Re: Sansa m240 MTP Device install problem!!!
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walktheline
Newbie
Posts: 1
Registered: 10-04-2007
Message 7 of 10
Viewed 31,679 times
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I found this posting: I hope I can help. I have a Sansa m240 so it should be the same functions. To get to MSC mode, turn on the player. After it completes the boot cycle hit your Menu button. (The same button as the power button) It will take you a new menu. Scroll down till you see Settings. Select that and you are in that menu. Scroll and look for USB. There you can change your settings. You will see MSC and MTP or you may see MSC and Auto Detect. Click on MSC and you are done. You can either reboot your palyer or continually hit the music back or previous button to get back to your music list. When you want to get back to MTP mode, do the same and click on MTP or Auto Detect. I hope this helps you. If you haveadditional problems, you can always go online to Sandisk and call or submit an Support Request. They can be helpful too. |
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10-04-2007 01:26 PM
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Re: Sansa m240 MTP Device install problem!!!
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rajuiz
Newbie
Posts: 1
Registered: 10-01-2008
Message 9 of 10
Viewed 19,442 times
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Hi, My Sansa is dead and not playing any songs. When I connect to my laptop it says "Found New hardware MTP Device" and not proceeding. I tried installing "Microsoft_User-Mode_Driver_Framework_Install-v1.0-WinXP" but is says "already installed" but of no use. awaiting for your suggestions regards, Sunder.
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10-01-2008 03:48 AM
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Re: Sansa m240 MTP Device install problem!!!
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drlucky
Sansa Guru
Posts: 1048
Registered: 07-18-2007
Message 10 of 10
Viewed 19,418 times
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in device manager is it showing up as an unknown device? if so look at the properties and let us know what the error code is. also has this device worked normally on that pc in the past?
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10-01-2008 12:46 PM
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